Privacy policy

Effective date: Oct 10, 2020

At 2B Software we care about the privacy of your data and are committed to protecting it. This Privacy Policy explains what information we collect about you and why, what we do with that information, and how we handle that information.

2b Software LLC (“us”, “we”, or “our”) operates the https://www.emailindetail.com website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Definitions

Personal Data means data about a living individual who can be identified from those data.

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies are small pieces of data stored on a User’s device.

Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

Data Subject is any living individual who is the subject of Personal Data.

The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

GDPR compliant

2b Software is in compliance with GDPR as of Mar 27, 2018.

We conduct regular data protection impact assessments to meet the privacy by design principle. The GDPR clearly defines set of user rights – and these right something we consider very natural and reasonable requirements.

How we collect your data

When you visit our websites or use our services, we collect personal data. The ways we collect it can be broadly categorised into the following:

Information you provide to us directly:

When you visit or use some parts of our websites and/or services we might ask you to provide personal data to us. For example, we ask for your contact information when you contact our helpdesk or sign up for a free demo.

Providing this data is not obligatory, but it might mean you can’t use some parts of our websites or services.

Information we collect automatically:

We collect some information about you automatically when you visit our websites or use our services, like your IP address and device type. We also collect information when you navigate through our websites and services, including what pages you looked at and what links you clicked on. This information is useful for us as it helps us get a better understanding of how you’re using our websites and services so that we can continue to provide the best experience possible.

Some of this information is collected using cookies and similar tracking technologies.

Information we get from third parties:

The majority of information we collect, we collect directly from you. Sometimes we might collect personal data about you from other sources, such as publicly available materials or trusted third parties like our marketing and research partners. We use this information to supplement the personal data we already hold about you, in order to better inform, personalise and improve our services, and to validate the personal data you provide.

If we don’t collect your personal data, we may be unable to provide you with all our services, and some functions and features on our websites may not be available to you.

We never store your emails, files or any other documents.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

How we use  Data

2b Software may use information that we collect about you to:

  • Provide, maintain monitor our Service
  • deliver the products and services that you have requested;
  • manage your customer relationship and provide you with customer support;
  • communicate with you by e-mail or telephone about products or services that may be of interest to you;
  • enforce our terms and conditions;
  • manage our business, and
  • perform functions as otherwise described to you at the time of collection.

Data Retention

We will retain your personal information for as long as required to perform the purposes for which the data was collected, depending on the legal basis for which that data was obtained and/or whether additional legal/regulatory obligations require us to retain it. If you wish to cancel your account or request that we no longer use your information to provide you services, you may delete your account.

Disclosure Of Data

Under certain circumstances, 2b Software LLC may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Security Of Data

We have implemented administrative, technical, and physical security measures to help prevent unauthorized access. Despite these measures, no data transmission over the Internet can be entirely secure, and we cannot guarantee or warrant the security of any information you transmit via our websites or apps. Please note that you are responsible for maintaining the security of your credentials used to access any Digital Markets service or account, and you must report suspected unauthorized activity to us.

We make reasonable efforts to restrict access to information to only those employees, contractors, and agents who need such access in order to operate, develop, improve, or deliver our programs, products, and services.

Your Rights

2B Software aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.

If you wish to be informed what Personal Data we hold about you please contact us.

Notice to California Residents

Under California Civil Code sections 1798.83-1798.84, California residents who have an established business relationship with EMS Software are entitled to ask us for a notice describing what categories of personal customer information we share with third parties for their direct marketing purposes. This notice will identify the categories of information shared with and will include a list of the third parties with which it is shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to us at the addresses listed below.

Notice to EU Residents

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

PayPro Global and Their Privacy Policy can be viewed at https://payproglobal.com/compliance-data-privacy/

PayPal and Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

Children’s Privacy

Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Information

We invite you to contact us if you have questions about this privacy policy. Our primary Internet address is www.emailindetail.com

Google API User Policy for Email Detail Archive & Email Detail Migrate

Email Detail Archive, the downloadable computer software to convert emails to PDF, may use Google Application Program Interface (API) Services if the user has configured Email Detail Archive to connect to a Google account. You can find out more about Email Detail Archive at https://emailindetail.com/products/email-detail-archive

Email Detail Migrate, the downloadable computer software to convert emails to EML, PST, MBOX, may use Google Application Program Interface (API) Services if the user has configured Email Detail Migrate to connect to a Google account. You can find out more about Email Detail Migrate at https://emailindetail.com/products/email-detail-migrate

Email Detail Archive and Email Detail Migrate are developed by 2B Software LLC – a company incorporated under the laws of Russian Federation. You can find out more about 2B Software at https://emailindetail.com/about-us.

The end-user downloads Email Detail Archive from https://emailindetail.com and runs Email Detail Archive on her/his own computer. Email Detail Archive is a desktop application that runs on the end-user’s computer, not a web application.

2B Software has obtained authorized client credentials for Email Detail Archive and Email Detail Migrate to access Google API Services. 2B Software keeps these credentials confidential.

Email Detail Archive and Email Detail Migrate do not change the Gmail account in any way. All emails are kept intact. The apps only require readonly access to the data (able to view emails but can’t change them, delete, send, or receive).

Requested Data

Email Detail Archive and Email Detail Migrate, while running on the end user’s computer, if the user has configured them to connect to a Google account, request the following Google user data:

  • Data associated with Google account: the end user’s email address, profile information and OpenID – to let Email Detail apps authenticate the Google account using OAuth authentication mechanism;
  • Email messages (content) and folder structure stored on end user’s Google account – to let Email Detail Apps make copies of email messages stored on the Google account;
  • List of end-user contacts in the Google account, i.e. the address book that stores the contact information (name, email, etc.) of the other people.

In order to access Google API Services, Email Detail Archive and Email Detail Migrate use the following URLs:

  • https://mail.google.com/
  • https://accounts.google.com/
  • https://www.googleapis.com/

All notices required to be made to 2B Software pursuant to this Policy may be made in writing to via contact form.

All notices required to be made to 2B Software pursuant to this Policy may be made in writing to via contact form.